Love it or it's FREE
Most brands hope you'll love their hoodie. We're willing to guarantee it.
Our hoodies are the product that built Givani Valor, and we're incredibly confident in the fabric, fit, comfort and attention to detail that goes into every piece.
That's why we created our "love it or it's free guarantee".
1. One claim per customer (lifetime limit)
Limited to one claim per household, shipping address and billing address
2. First purchase only
Offer applies to first time customers only
3. One hoodie only per claim
The guarantee applies to only 1 hoodie per order - not multiple hoodies
4. Claims must be within 30 days of purchase
Any claim must be made within 30 days of purchasing your order
5. Order must be placed on our official website
Only purchases made directly through Givanivalor.com qualify for this guarantee
6. Valid order number required
We need your order details to verify the purchase and process your claim
7. Feedback required before refund
To process your refund, we ask that you complete a feedback form. This helps us improve future drops. Once we have received and reviewed your completed feedback form, your refund will be processed
8. Refunds issued to original payment method only
Refunds will be returned to your original payment method. Please allow up to 14 business days for the funds to appear in your account. Shipping costs are not included in the guarantee
9. We reserve the right to reject misuse or fraud
We reserve the right to review all claims to ensure the guarantee is being used as intended - for genuine dissatisfaction with fit, feel or quality.
Claims that look fraudulent or outside the spirit of the guarantee may be denied
10. Offer may change or end at any time
Givani Valor reserves the right to change or discontinue the guarantee at any time without giving notice
This policy does not limit your rights under applicable consumer protection laws in your country of residence
Email support@givanivalor.com to start the process